When Business as Usual Doesn’t Feel Right: Social Media Tips for Tough Times

When disaster strikes, such as the wildfires devastating California, it can feel wrong to carry on with “business as usual” on social media. As a Southern California-based business, we at Take Flight are fortunate to be a safe distance from the flames, but we know many people who have been impacted—whether evacuated, displaced, have tragically lost their homes, or are in danger of losing their homes. Our hearts go out to all those affected during this incredibly difficult time.

It’s always so incredible to me to see the best in humanity emerge during such devastation. From neighbors helping neighbors to strangers coming together to support each other, these moments of kindness and compassion remind us of the resilience and strength in our communities.

So, how can small businesses like ours show empathy and navigate social media thoughtfully during a disaster?

1. Pause Non-Essential Content

Step back and review any scheduled posts. Humor, promotions, or unrelated content might not resonate with your audience and could come across as tone-deaf. Take a pause and shift your focus to messaging that reflects the current situation.

2. Acknowledge the Impact

Ignoring such a significant event might make your business appear disconnected. Use your platform to express concern and solidarity with those impacted. A simple, heartfelt post can let your audience know you care.

3. Provide Resources

Be a helpful voice during this time. Share ways your community can get involved—whether by donating, volunteering, or offering support to those in need. Here are a few organizations providing critical assistance:

American Red Cross: Offering shelter and relief services for evacuees.

California Community Foundation Wildfire Relief Fund: Supporting wildfire recovery efforts.

World Central Kitchen: Delivering meals to those affected by the fires.

Local food banks and shelters: Many are collecting donations and need volunteers.

4. Take Action if You Can

If your business has the ability to help—whether through donating a portion of sales, hosting a supply drive, or volunteering as a team—share that with your audience. People appreciate businesses that actively contribute to their communities.

Disasters remind us of the strength in community and compassion. At Take Flight, we believe in using our platform to help spread awareness and resources. Together, we can make a difference for those in need.

Get Ready for Fall and Holiday Campaigns: 5 Steps to Plan Your Q4 Success

As summer fades, small business owners should start preparing for the busy fall and holiday seasons. With Q4 being one of the most lucrative periods of the year, a well-planned social media strategy is crucial. The good news? You don’t need a massive budget to make a big impact. By starting early and focusing on strategic planning, you can set yourself up for a successful end to the year. Here are five simple steps to get you started!

1. Evaluate Last Year’s Performance

Before diving into new plans, take some time to analyze what worked and what didn’t last year. Look at key metrics like engagement rates, website traffic, and conversions. Did a particular promotion or type of content perform well? Identifying these patterns will help you focus on what resonates with your audience and refine your strategy for this year.

2. Set Clear, Achievable Goals

Define what you want to accomplish with your fall and holiday campaigns. Are you looking to increase sales, boost engagement, or grow your email list? Your goals will guide your content strategy and help you allocate your limited budget wisely. Make sure your goals are specific, measurable, attainable, relevant, and time-bound (SMART).

3. Create a Content Calendar Now

Planning content in advance can save time and reduce stress during the busy season. Map out key dates such as Halloween, Black Friday, Small Business Saturday, and Christmas. Think about the types of posts that align with your goals, such as product showcases, behind-the-scenes videos, customer testimonials, or limited-time offers. A content calendar helps ensure you stay consistent and relevant across all platforms.

4. Leverage User-Generated Content and Collaborations

You don’t need a big budget to create impactful content. Encourage your customers to share their experiences with your products or services on social media. Run a contest or offer a discount for the best post. Collaborating with other small businesses or local influencers can also help you reach a broader audience without a huge investment.

5. Prepare Your Visuals and Copy Ahead of Time

Once your content calendar is set, start working on the visuals and copy. High-quality visuals grab attention, and compelling copy drives action. Create templates for posts to ensure brand consistency and save time. Having everything ready to go will allow you to focus on engagement and adjustments as your campaigns unfold.

Final Thoughts

By starting early and planning strategically, even small businesses with modest budgets can have a successful Q4. Implement these steps now to prepare for the fall and holiday seasons, and watch your social media presence and sales flourish! If you need help developing a strategy or creating content, don’t hesitate to reach out to us at Take Flight. We’re here to help you soar this season!

The Power of Organic Social Media Growth: 5 Proven Strategies for Sustainable Success

For small business owners with limited budgets, growing a social media presence can seem daunting without the ability to invest heavily in paid advertising. However, there are several effective organic growth strategies that can help you build an engaged and loyal following without breaking the bank. Here are five simple tactics to consider:

1. Consistent and High-Quality Content

Consistency is key in maintaining and growing your social media presence. Posting regularly helps keep your audience engaged and reminds them of your brand. However, it's not just about frequency; the quality of your content matters. Focus on creating content that is informative, entertaining, and relevant to your audience. Use high-quality images, engaging videos, and well-written posts to capture attention. Tools like Canva can help you design visually appealing content without needing advanced graphic design skills.

2. Engage with Your Audience

Social media is a two-way street. Engaging with your audience by responding to comments, messages, and mentions helps build a community around your brand. Show appreciation for your followers by liking their comments and acknowledging their feedback. This interaction not only fosters loyalty but also increases your visibility as engaged posts are more likely to be seen by a broader audience.

3. Utilize Hashtags Strategically

Hashtags are a powerful tool to increase your content's reach on platforms like Instagram and Twitter. Research popular and relevant hashtags within your industry and incorporate them into your posts. This helps new users discover your content when they search for those hashtags. Additionally, creating a unique branded hashtag can encourage your followers to share user-generated content related to your business, further expanding your reach.

4. Collaborate with Influencers and Other Businesses

Collaborating with influencers or complementary businesses can introduce your brand to a new audience. Look for micro-influencers within your niche who have an engaged following. Often, micro-influencers are more affordable and have a more personal connection with their audience. Collaborations can take many forms, such as product reviews, guest posts, or joint giveaways. These partnerships can help you tap into a larger audience without the need for paid promotions.

5. Leverage User-Generated Content

Encouraging your customers to create content related to your brand can significantly boost your organic reach. User-generated content (UGC) not only provides you with additional content to share but also acts as social proof, showcasing real customers enjoying your products or services. Create a branded hashtag and encourage your customers to use it when posting about your business. Repost this content on your own social media channels, giving credit to the original creators.

Take Flight's Belief in Organic Growth

At Take Flight Social Media Consulting, we believe in the power of organic growth, even if it takes longer. The followers you'll gain through genuine, organic efforts will be true followers who are genuinely interested in your brand. There's nothing to gain from fake, bought followers or having vanity numbers. Authentic engagement and real connections are what drive long-term success and create a loyal customer base. By focusing on organic growth strategies, you're investing in the quality of your audience rather than the quantity, ensuring sustainable and meaningful growth for your business.

Final Thoughts

Growing your social media presence organically takes time and effort, but it is entirely achievable with the right strategies. By focusing on consistent, high-quality content, engaging with your audience, using hashtags strategically, collaborating with influencers, and leveraging user-generated content, you can build a strong and loyal following for your business. Remember, authenticity and genuine interaction are at the heart of successful social media growth. Happy posting! Let us know if you need help.

Hashtags vs. Keywords: What's the Difference and How Are Small Businesses Using Them?

Clients ask us all the time about the difference between hashtags and keywords and how small businesses are utilizing them to their full advantage. Understanding the distinction between these two can significantly impact your online presence and marketing strategy.

Here's a simple explanation:

Hashtags

What They Are: A hashtag is a word or phrase preceded by the "#" symbol.

Purpose: They are used on social media platforms to categorize content and make it easily searchable. By clicking on a hashtag, you can see all posts that include that hashtag.

Placement: Hashtags are added directly to social media posts, comments, or captions. They are clickable and lead users to a feed of other posts using the same hashtag.

Example: If you post a picture of your cat with the hashtag #CuteCats, people searching for #CuteCats will find your post.

Usage: Common on platforms like Instagram, X (formerly known as Twitter), and Facebook.

Keywords

What They Are: Keywords are specific words or phrases that describe the main topics or themes of content.

Purpose: They are used in various forms of content (like websites, blogs, and ads) to help search engines understand what the content is about and to improve search engine rankings.

Placement: Keywords are seamlessly woven into website content, meta descriptions, titles, and headers. They must be relevant to the content, ensuring a natural and coherent flow.

Example: If you have a website about healthy recipes, your keywords might include "healthy eating," "low-carb recipes," and "vegetarian meals."

Usage: Important for SEO (Search Engine Optimization) to make your content discoverable on search engines like Google.

Key Differences

Symbol: Hashtags use the "#" symbol, while keywords do not.

Function: Hashtags categorize and connect social media posts, while keywords help search engines understand and rank web content.

Platform: Hashtags are primarily used on social media; keywords are used in website content and digital marketing.

Think of hashtags as a way to join a conversation on social media, and keywords as a way to help people find your content on the internet. If you need more help navigating hashtags and keywords for your business, reach out to the Take Flight team today!